You can create a family member user to give families access to their loved one’s care plans and information whenever they’d like.
First, you need to create the family user.
Click Admin, then click Add a new user.
Enter the details; First name, Last name, User name and Temporary password.
On the default facility list, select the facility of the resident.
On the role list, select Family, then ensure not select the Resident auto-assign checkbox.
Click Save.
Next you need to assign the user to the correct resident.
Click Admin, then click Assign users to residents.
Select the user, then click Submit.
Select the resident, then click Submit.