Mobile app
Get help for our mobile app.
By Lauren1 author18 articles
App setup
Prepare devices and configure the app for first use.
- Get Activation Code in Access Care & Clinical MobileGet activation code in Access Care and Clinical Mobile
- Using the Mobile appAccess the Access Care and Clinical mobile app
- Download or upgrade Access Care and Clinical MobileGuide to download or upgrade Mobile App
- Changing the Facility on AC&C MobileThis article explains how to switch between care homes (facilities) when using the Access Care & Clinical mobile
- Update app versionApp needs updating
Mobile Point of Care
Access resident information and care tasks on the go.
- Mobile Point of Care Login Issue on Access EvoLogin issue on Mobile point of care through Access Evo
- Mobile Point of Care working in offline modeThe Mobile point of care is working in offline mode
- Getting started on Mobile Point of CareSetting Up Mobile Point of Care for the First Time
- Mobile Point of Care not opening Browser AccessIssue opening Mobile Point of Care
- Newly admitted residents not appearing in Mobile Point of CareSteps to take if a newly admitted resident is not appearing in Access Care and Clinical mobile.
App features & issues
Learn how to use app functionality and resolve common problems.
- Unable to access Access Care and Clinical MobileSteps you can take to resolve common problems when accessing Access Care and Clinical Mobile.
- View pending sync items on Access Care and Clinical MobileView pending sync items on mobile
- Unable to submit chart observations on mobile appUnable to submit chart observations on Access Care and Clinical mobile.
- View and capture progress notes in Access Care and Clinical mobileViewing progress notes in Access Care and Clinical mobile
- Charts available to use on AppThe charts your able to use on Access Care & Clinical Mobile
- View and complete actions on AppViewing and completing actions on Mobile point of Care.
- Filter or Find a ResidentThis article explains how to quickly narrow down large resident lists in the Mobile Point of Care app
- Unable to upload wound photo on appThis article outlines the steps to take if you are unable to capture wound photos in the Mobile Point of Care app.