The issue is caused by the option Care Given not being present in the mobile app. Therefore, the progress notes generated in Access Care & Clinical say Care Not Given.
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To investigate this further, please raise a new case online and reference the title of this article, and please include details about the device being used with the mobile app.
Incorrect Progress Notes in Access Care and Clinical Mobile
Issues with progress notes
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Written by Katie Airey
Updated over 3 months ago